Privacy Policy

1. Information We Collect

a) Information You Provide Directly

• Account Registration: Name, email address, password (stored encrypted), and business name.
• Business Profile: Company details, GST number, address, signature, and company stamp images.
• Invoice Data: Customer names, addresses, GSTIN, product/service details, and payment amounts.
• E-Way Bill Credentials: API credentials stored in encrypted form.

b) Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the platform.
• Device & Browser Info: IP address, browser type, operating system, and device type.
• Log Data: Server logs including access times, error logs, and referrer URLs.
• Cookies: Session cookies and preference cookies (see Section 3).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the InvoiceGen platform and its features.
• To create and manage your account and authenticate your identity.
• To generate professional PDF invoices and E-Way Bills on your behalf.
• To send invoices and notifications via email as requested by you.
• To respond to your support requests and communicate service updates.
• To enforce our Terms of Service and prevent fraudulent activity.
• To analyze usage patterns and improve user experience.
• To comply with applicable legal obligations.

We do not sell, rent, or trade your personal data or invoice data to any third party for marketing purposes.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on InvoiceGen. The types of cookies we use include:

You can control or disable cookies through your browser settings. Note that disabling essential cookies may affect platform functionality. For Google's advertising and cookie policies, visit Google Advertising Policies.

4. Third-Party Services

We integrate with the following third-party services:

• Google AdSense: We display advertisements provided by Google. Google may use cookies to serve ads based on your visits to our site and other sites on the Internet. You may opt out at Google Ads Settings.
• Masters India API: For E-Way Bill generation. Your GSTIN and consignment data may be sent to this API as required by law.
• Email Service (SMTP): To deliver invoices and notifications. Email content includes your invoice data.
• WhatsApp Business API: If you choose to send invoices via WhatsApp, the recipient's number is used solely for that delivery.

Each third-party service has its own privacy policy. We encourage you to review them.

5. Data Sharing & Disclosure

We do not sell your personal data. We may share information only in these limited circumstances:

• With Service Providers: Trusted vendors who assist us in operating the platform (hosting, email), bound by confidentiality obligations.
• For Legal Compliance: When required by law, court order, or governmental authority.
• To Protect Rights: To prevent fraud, security breaches, or violations of our Terms of Service.
• Business Transfer: In the event of a merger, acquisition, or asset sale, your data may be transferred. We will notify you via email before your data becomes subject to a different Privacy Policy.

6. Data Security

We implement industry-standard security measures to protect your data:

• Passwords are stored using strong one-way hashing (bcrypt).
• Sensitive credentials (E-Way Bill API passwords) are stored with AES encryption.
• All data is transmitted over HTTPS/TLS encrypted connections.
• Regular database backups are maintained and stored securely.
• Access to production data is restricted to authorized personnel only.

Despite these measures, no method of electronic transmission or storage is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services:

• Account Data: Retained as long as your account is active. Upon deletion request, data is removed within 30 days.
• Invoice Data: Retained for the duration of your account. Tax-related records may be retained for up to 7 years to comply with Indian financial regulations (GST Act).
• Log Data: Server logs retained for up to 90 days.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention obligations).
• Portability: Request your data in a structured, machine-readable format.
• Objection: Object to processing of your data for direct marketing purposes.
• Opt-out of Ads: Opt out of personalized advertising via Google Ads Settings.

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

InvoiceGen is a business tool intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal data, we will promptly delete it. If you believe we have inadvertently collected such data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. For significant changes, we will notify registered users via email or a prominent notice on the platform. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: